Terms of Service·Privacy Policy

Privacy Policy

The Liner Lab, LLC

Effective Date: 01-15-2026

The Liner Lab, LLC (“The Liner Lab,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, platform, and related services (collectively, the “Service”).

By accessing or using the Service, you agree to the practices described in this Privacy Policy.

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1. Information We Collect

A. Information You Provide to Us

We may collect information that you voluntarily provide, including:
  • Name
  • Email address
  • Company or organization name
  • Role (e.g., label, management, station, admin)
  • Account credentials
  • Uploaded content and metadata (audio, video, images, scripts, notes)
  • Communications with support or admin teams

    • B. Automatically Collected Information

    When you use the Service, we may automatically collect:
  • IP address
  • Browser type and device information
  • Operating system
  • Log data (pages viewed, actions taken, timestamps)
  • Authentication and session data
  • Usage analytics related to platform features

    • C. Cookies and Similar Technologies

    We use cookies and similar technologies to:
  • Maintain authentication sessions
  • Improve performance and reliability
  • Understand how users interact with the Service

    • You may control cookies through your browser settings, but disabling cookies may affect functionality.

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    2. How We Use Your Information

    We use collected information to:

  • Provide, operate, and maintain the Service
  • Authenticate users and manage access controls
  • Enable content uploads, downloads, and liner request workflows
  • Send service-related notifications and communications
  • Respond to support inquiries
  • Monitor usage and improve performance
  • Detect, prevent, and address security or technical issues
  • Comply with legal obligations

    • We do not sell your personal information.

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    3. Content Visibility and Access Controls

    The Service includes granular visibility and access controls. Content may be scoped by:

  • Artist

  • Label or management company

  • Station

  • Network

  • Format

  • Global availability

    • Access to content is governed by role-based permissions and internal security rules. We do not make private or restricted content publicly available without authorization.

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    4. How We Share Information

    We may share information only in the following circumstances:

    A. With Service Providers

    We may share data with trusted third-party vendors who assist with:
  • Cloud hosting and storage
  • Email delivery
  • Analytics
  • Security and monitoring

    • These providers are contractually obligated to protect your data and use it only to provide services to us.

    B. Legal Requirements

    We may disclose information if required by law, court order, or governmental request, or if necessary to protect the rights, safety, or integrity of The Liner Lab, our users, or others.

    C. Business Transfers

    If The Liner Lab is involved in a merger, acquisition, or asset sale, user information may be transferred as part of that transaction.

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    5. Data Retention

    We retain information only as long as necessary to:

  • Provide the Service

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

    • You may request deletion of your account or content, subject to contractual, legal, or operational requirements.

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    6. Security

    We implement reasonable administrative, technical, and organizational measures to protect your information, including:

  • Role-based access controls

  • Secure authentication

  • Encrypted storage and transmission where applicable

    • However, no system can be guaranteed 100% secure. You use the Service at your own risk.

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    7. Your Rights and Choices

    Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your data

  • Object to or restrict certain processing

  • Withdraw consent where applicable

    • To exercise these rights, contact us using the information below.

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    8. Children’s Privacy

    The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

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    9. Third-Party Links and Integrations

    The Service may contain links to third-party websites or integrations (e.g., video platforms, storage providers). We are not responsible for the privacy practices of third parties. Please review their policies separately.

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    10. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. Updates will be posted on the Service with a revised effective date.

    Continued use of the Service after changes constitutes acceptance of the updated policy.

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    11. Contact Us

    If you have questions about this Privacy Policy or our data practices, contact:

    The Liner Lab, LLC
    Email: support@thelinerlab.com
    Address: The Liner Lab
    1 Music Cir N, Ste 400, Nashville, TN 37203

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    This Privacy Policy is provided for general informational purposes and does not constitute legal advice.

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